- Does every project go through all four stages?
- No. A common arrangement is picking up one stage where a team already covers the others, such as the build when the strategy is settled, or the measurement work when everything else is running. If you already have a website, send me the URL and I will tell you honestly whether it is worth improving or rebuilding before either of us assumes a full project.
- Is the process the same for a campaign as it is for a website?
- The four stages are the same. What happens inside them is not. Stage three means campaign setup and launch for paid work, development and deployment for a build, and design production for creative — which is why each stage lists all three rather than pretending one description covers everything.
- Who runs each stage?
- I do, all four of them. Strategy, campaign management, design and development come from the same person, so nothing is lost handing a brief from one stage to the next. Nothing is subcontracted without telling you first.
- What happens after stage four?
- Either a handover, or ongoing support if the work keeps running. Campaigns and applications both need someone watching them after launch, so measurement and iteration is a stage rather than a final report. Which of the two fits is a question of engagement model, and those are set out on the pricing page.
- At what point do I find out what it costs?
- Early, and in the first conversation rather than after a discovery phase you have paid for. You get a rough figure once I understand the scope, and an honest view of what is worth doing — which often includes telling you a smaller piece of work would solve the problem. What actually moves the number is set out on the pricing page.